Terms & Conditions

Delivery

Not all products are kept in our warehouse, so certain items cannot be despatched the day they are ordered. Please note that despatch times are estimated and subject to change, and will commence once full payment has been received.

If a product is not in stock, despatch times may differ from produce to product. Estimated turn-around depends on individual suppliers’ performance and reliability.

Despatch Times and Product Availability

Not all products are kept in our warehouse, so certain items cannot be despatched the day they are ordered. Please note that despatch times are estimated and subject to change, and will commence once full payment has been received.

If a product is not in stock, despatch times may differ from produce to product. Estimated turn-around depends on individual suppliers’ performance and reliability.

Returns & Exchanges

Please note waggalightgallery.com.au does not Refund or Exchange goods unless they are faulty or damaged.

Privacy

Our Privacy Pledge is that information given to us will only be used to enhance your shopping experience, resulting in a more personalised service for you. We are fully committed to protecting your privacy.

Any personal information that you submit will be used simply to process your orders and is protected by our secure server.

We are not involved in the selling, trading or alternative unauthorised use of personal information. We promise that we will not pass on your personal details to any other organisations

It is our promise that there is nobody more important to us than you and that we take every effort to make your shopping on-line experience safe, secure and hassle free.

Our Security Policy

waggalightgallery.com.au wants to ensure that all of our customers can shop with complete confidence online. We have taken every possible measure to give absolute security to our customers in their dealings with us.

We have created a secure transaction environment for commerce on the internet. Our e-commerce system uses the BigCommerce shared SSL Certificate provided by GeoTrust, the world's number 1 provider of security products for online retailers.

You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page. Also, a secure icon will appear on your browser. For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with ‘https://’, while standard pages begin with ‘http://

In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. Under the conditions of your credit card, your bank cannot hold you liable for more than $50.00 of a fraudulent transaction.